Easy Access Information

We strongly advise all guests, requiring special assistance, to call and discuss your requirements with our experienced team prior to making a booking. We are happy to advise on the suitability of our accommodation and facilities in order to avoid any misunderstandings or disappointment. 

We would strongly advise completing our Accessibility Form to ensure that we have breakdown of your requirements. A member of our team will be in touch should there be any questions. 

Personal Care

The Manor House and Ashbury Hotels take great care to provide our guests a safe and comfortable environment. However, we cannot provide personal care. We advise those who need this facility to contact their local social services and/or support agencies to help arrange an approved carer in our locality prior to booking.

Wet Rooms

We currently have 12 wet rooms at the Manor and 4 at Ashbury. All of these rooms are suitable for wheelchair users and have a full shower room with no steps, a seat and grab rail in the shower, and bars and rails for the toilet.

Walk-In Showers

We also have a number of walk in showers with grab rails. Whilst not suitable for wheelchair users, due to a step into the shower, they are ideal for guests with limited mobility. If you require a seat in the shower, please request this at the time of booking and when completing our Accessibility Form.


Ground Floor Rooms

We are currently in the process of adding grab rails to all of our ground floor rooms making them more suitable for guests who just need a little more help and support getting around the bathroom and into the bath/shower.


Mobility Scooters

To assist guests with limited mobility we have 5 wheelchairs and 10 mobility scooters available. Blue badge holders are able to pre-book these prior to arrival - a charge of £5 will apply, in addition to a £10 deposit. All other guests are able to hire these, for a small charge, on a first come - first served basis once they arrive at the hotels (£3 per day plus a £10 deposit).

Easy Access Pool Ramp

We are delighted to announce the development of our Manor Pool to include an Easy Access Ramp to allow those with mobility difficulties the ability to enjoy a range of hydro activities including pool walking.

For Reservations please contact our reservations team on 01837 53053 or, alternatively, email reception@manorhousehotel.co.uk